![]() If the issue occurs with multiple projects, proceed to step 2. If the issue does not occur, you may need to recreate the original project. This error is sometimes caused by a particular project.After making the changes, restart your iOS device and try signing in again.You can also enable the Set Automatically option to ensure that the date and time setting will always be correct for your location.Change the date and time to the correct date and time for your location.Press the home button on the bottom of the device.This error can arise if the date and time on your iOS device are incorrect. Unsuccessful Sign In - There Is No Active Session/No Internet Connection If the issue persists, contact Member Care through one of the options below for further assistance.If your Design Space password contains special characters (such as # this character often causes sign-in problems), reset your password, making sure your new password does not contain special characters and attempt to sign in again.Therefore, if your password contains one or more of those special characters, you may have difficulty signing in on the iOS app even if you don't have trouble signing in to Design Space on a desktop or laptop computer. Unsuccessful Sign In:Īpple does not allow some special characters in passwords. ![]() If the error persists, contact Member Care through one of the options below for assistance. If you receive this error message, uninstall the Cricut Design Space iOS app and the Cricut Basics App (if currently installed on your device), then reinstall them from the App Store. If the error persists, contact Member Care through one of the options below for further assistance. If you receive this error message, uninstall the Cricut Design Space iOS app and the Cricut Basics App (if currently installed on your device), then reinstall it from the App Store. Attempt to complete your project again.Re-pair your Cricut machine to your mobile device.Open your phone Settings, and unpair your Cricut machine from your mobile device.If you receive this error message, follow these troubleshooting steps: Permissions Needed - Unable to download your user permissions.Permissions Needed - Please connect to the Internet.Unsuccessful Sign In - There Is No Active Session/No Internet Connection.If you experience any of the following issues or error messages while using the Cricut Design Space iOS app, please follow the troubleshooting steps below:
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